People flock to Columbus’s Cazuelas Mexican Cantina because it presents genuine Mexican dishes to a wide variety of visitors.
The restaurant maintains a friendly establishment because its staff members actively work toward delivering exceptional dining experiences for all customers.
Ricardo stands among the restaurant staff as an active waiter who balances employment at two locations to earn money for his family.
On that Sunday evening Ricardo offered friendly care to everyone yet this particular client produced a distressing experience for him.
Ricardo served the female guest who ate her food peacefully throughout their interaction.
The woman who had been served left an outrageous message along with her bill worth $87.84 rather than tipping.
During his cursory review of the bill in the restaurant Ricardo noticed the tip space contained only “Zero.” You suck.”
Even more disturbing was the message scrawled on the signature line: “I hope Trump deports you!!!”
The aggressive note revealed more than hatred for Ricardo by revealing ongoing discrimination faced by numerous people in our culture.
A management colleague who felt strongly about the incident distributed the image of the receipt across social networks which received immediate popularity.
Thousands of people throughout the entire nation denounced the discriminatory actions directed at the server through social media.
As head of marketing at Cazuelas Mexican Cantina Fabio Oribo communicated his negative feelings regarding the incident.
“It’s just not right, just not right. He’s a really good person, and like I said, we all come here every day to do our job, which is to serve people and have a good time,” Oribo told NBC4.
Internet users developed a strong eagerness to discover which woman behind the abusive message was responsible for its creation.
The customer discovered to be Stephanie Lovins operated as a 27-year veteran real estate agent within Century 21.
After getting identified Lovins made a social media statement asserting her credit card had been stolen.
She posted in a local Facebook group, writing, “My credit card was lost/stolen and someone attempted to use it.”
Security camera footage proved her claims false when restaurant personnel examined it.
The CCTV system at Oribo Restaurant showed Lovins personally writing the hateful display in front of security cameras.
The negative reactions from the public forced Century 21 into immediate action where it published a statement about its dedicated support for respect and exclusion.
The company acknowledges the present situation regarding the particular agent. The Century 21 organization officially declared its commitment to eliminate hate from all its divisions while treating this situation with utmost seriousness.
The company completed its internal review process to verify that Lovins received termination from the brand and left the Century 21 association.
During his challenging period of life Ricardo received extensive support from his community members who showed unwavering backing.
A dedicated customer started a GoFundMe platform to support Ricardo which received swift community backing.
Donors exceeded $14,300 before Wednesday afternoon drew to a close due to the overwhelming desire to demonstrate their gratitude for his job performance.
In addition, a “Celebrate Ricardo” event was scheduled for Sunday, with more than 30 people expressing interest in attending.
The planned gathering intends to demonstrate mutual aid and let Ricardo realize that sympathetic behavior outshines hostile conduct and prejudicial practices.
Cazuelas Mexican Cantina keeps standing against discrimination while continuously providing a welcoming environment to both personnel and visitors.